Terms and Conditions Wholesale

Wholesale discounted prices are available to customers that will be reselling our products to established businesses with an EIN/Sales Tax Number. Current prices and suggested retail prices are posted on our web site www.cutiesquad.com.

Platforms

Selling on Ebay, Etsy, Amazon etc. is not allowed. You’re not allowed to sell through other platforms than your own webshops. 

Minimum Order

For the Netherlands the minimum order is €200.00 plus shipping.
For the EU the minimum order is €400.00 plus shipping.

Placing Orders

You may place your order several different ways:
•    Submit your order via our wholesale site at www.cutiesquad.com

Lead Time

We ship orders within 4 business days and sometimes the same day. If you have a rush order please let us know and we will exert extra effort to try to get your order out sooner.

Out of Stock

We try to have everything in stock. However, there may be unavoidable outages. When an out of stock situation occurs we do not back-order out-of-stock items. We will either hold your order if we expect to have back in stock within a few days, or we will send your order without the items, with the expectation that you will order the out-of-stock items on your next order. We will note on your packing slip any items that you ordered that were out of stock.

Shipping

All orders are shipped via PostNL or DHL so please provide a physical ship-to address. Shipping costs are determined at the checkout.

Shipping Errors/Damaged Goods

You must notify our office of any shipping errors or goods damaged in transit within 7 days of receipt of shipment. We will then either issue you a credit or send replacement product at no charge.  CutieSquad accepts no liability for any loss resulting from the customer’s failure to comply with our carrier’s delivery. If the carrier has to return the shipment to us then the customer will be liable for all shipping charges and credited for all merchandise returned in sellable condition.

Returns

We are not accepting returns

Payment

We accept ideal, PayPal and credit cards including MasterCard, Visa, Discover, and American Express.

International Orders

Note that for wholesale buyers outside of the EU, different terms will be in effect for wholesale shipping costs, estimated times, as well as for policies concerning returns and exchanges. These differences will be discussed individually with buyers after the application procedure is complete.