Whole Partner Selection
We will select our partners carefully, because it is both our interests to make sure we have the best match!
Wholesale Discount Prices
Wholesale discounted prices are available to customers that will be reselling our products to established businesses with an EIN/Sales Tax Number. Current prices and suggested retail prices are posted on our web site www.cutiesquad.com. .
For the Netherlands the minimum order is €150.00 plus shipping.
For the EU the minimum order is €300.00 plus shipping.
You may place your order several different ways:
• Submit your order via our wholesale site at www.cutiesquad.com/wholesale
You must be a registered user to view this site. If you have not yet registered please apply for an account.
We ship orders within 4 business days and sometimes the same day. If you have a rush order please let us know and we will exert extra effort to try to get your order out sooner.
Out of Stock
We try to have everything in stock. However, there may be unavoidable outages. When an out of stock situation occurs we do not back-order out-of-stock items. We will either hold your order if we expect to have back in stock within a few days, or we will send your order without the items, with the expectation that you will order the out-of-stock items on your next order. We will note on your packing slip any items that you ordered that were out of stock.
All orders are shipped via UPS so please provide a physical ship-to address. Post office box addresses will be delivered via US postal Priority Mail service but the customer will take responsibility for lost or damaged product shipped this way.
Shipping costs are determined at the time of shipping and these costs are passed on to the customer plus a $2.50 per box charge. Shipping charges for orders to the continental United States qualify for an 50% shipping discount. You will receive a packing list with your order. If you have a credit account with us please wait to pay from invoice. An invoice with shipping charges will arrive via postal mail a short time after the order.
Shipping Errors/Damaged Goods
You must notify our office of any shipping errors or goods damaged in transit within 7 days of receipt of shipment. We will then either issue you a credit or send replacement product at no charge. CutieSquad accepts no liability for any loss resulting from the customer’s failure to comply with our carrier’s delivery. If the carrier has to return the shipment to us then the customer will be liable for all shipping charges and credited for all merchandise returned in sellable condition.
We are not accepting returns
We accept ideal, PayPal and credit cards including MasterCard, Visa, Discover, and American Express.
Note that for wholesale buyers outside of the EU, different terms will be in effect for wholesale shipping costs, estimated times, as well as for policies concerning returns and exchanges. These differences will be discussed individually with buyers after the application procedure is complete.